Refund and Returns Policy

Partial Refund Requests

We also offer partial refunds—case by case. If more than 20% of the course has been accessed and the purchase was made within the last 36 hours, you may still request a partial refund. Due to the digital nature of our content, these requests are evaluated individually and granted solely at the discretion of P.I. Course.ca.

How to Request a Refund

We want you to be satisfied with your learning experience. Eligible courses purchased on P.I. Course.ca may be refunded within 36 hours of purchase. If you’re not satisfied for any reason, you may request a refund—however, all refunds are subject to the conditions outlined in our policy and are granted at our sole discretion.

To initiate a refund, email support@picourse.ca and include your full name, course title, purchase date, and reason for the request.

P.I. Course.ca Refund Policy

At P.I. Course.ca, we offer a 100% money-back guarantee on all eligible course purchases, subject to the following conditions:

1. Eligibility Period

   • Courses may be refunded within 36/20% hours/consumption of purchase.

   • This policy does not apply to Subscription Plan purchases; refer to Section 8.4 of our Terms for subscription details.

2. Content Usage Restrictions

   • Refunds are only available if less than 20% of the course has been accessed, read, viewed, or otherwise interacted with.

   • If more than 20% of the course has been consumed, no refund will be issued, and a partial refund may be issued or a credit on our systems.

3. Refund Method

   • Refunds may be issued as:

     • A credit toward your next purchase on our website, or

     • A refund to your original payment method.

   • The method of refund will be determined based on payment processor capabilities, platform limitations (website, mobile, or TV app), and other relevant factors.

4. Limitations & Exceptions

   • No refund is due after the 36-hour refund window has passed and/or 20% has been consumed as noted.

   • If content is later disabled due to legal or policy violations, you may be eligible for a refund beyond the 36-hour limit, at our discretion.

   • We may issue refunds outside of the standard policy in cases of suspected or confirmed account fraud.

5. Instructor Agreement

   • As per our Instructor Terms, instructors acknowledge that students are entitled to refunds under the conditions of this policy, and all refund decisions rest solely with P.I. Course.ca.

6. Refund Credits

   • Refund credits:

     • Are automatically applied to your next purchase on our website,

     • Cannot be used for purchases made through our mobile or TV applications,

     • May expire if unused within the specified period,

     • Have no cash value, unless otherwise required by law.

7. Abuse of Refund Policy

   • We reserve the right to deny refunds and restrict future access if:

     • You consume a significant portion of the course before requesting a refund,

     • You’ve previously received refunds on similar content,

     • We suspect abuse or exploitation of the policy.

   • If your account is banned or content access is revoked due to violations of our Terms or Terms of Service, you will not be eligible for a refund.